Legal
Privacy Policy
Last updated: September 23, 2026
Introduction
Scrub Perfect d.b.a Hawthorne Home Cleaning ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website and requesting a quote or cleaning services, you agree to the practices described here.
Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, ZIP code, and details about your home such as square footage, number of bedrooms and bathrooms, and any additional cleaning details you share. We may also collect payment information when you reserve service. Additionally, we may automatically collect technical data such as your IP address, browser type, and pages visited through cookies and similar technologies.
How We Use Your Information
We use your information to respond to quote requests, schedule and perform cleaning services, process payments, communicate with you about appointments, send appointment reminders, improve our services, and comply with legal obligations. We do not sell your personal information to third parties.
How We Share Your Information
We may share your information with trusted service providers who help us operate our business, such as payment processors and scheduling tools, under agreements that require them to protect your information. We may also disclose information when required by law or to protect our rights and safety.
Data Security
We take reasonable measures to protect your personal information using secure payment processing and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies to improve your browsing experience and analyze site traffic. You can control cookies through your browser settings, though disabling them may affect some site functionality.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. Depending on your location, you may have additional rights under applicable privacy laws.
Children's Privacy
Our services are not directed to children under 18, and we do not knowingly collect personal information from them.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date above.
Contact Us
If you have questions about this Privacy Policy, please contact us at support@hawthornehomecleaning.com or call (571) 556-7736.